Returns & Exchanges

At Wainfleet Trading Post, we want you to love your home goods, which is why we offer a 30-day return window for items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or exchange within 5 to 7 business days.